Who We Are

Diesel Win is an online casino and sportsbook operated by Win Top Ltd (the operator). Win Top Ltd acts as the data controller for all personal data collected through the Diesel Win platform. By opening an account and using our services, you acknowledge that your personal data will be handled in accordance with this Privacy Policy.

What Personal Data We Collect

We collect the following categories of personal data:

• Identity and contact details – your full name, date of birth, email address, telephone number and preferred language.
• Payment and transaction data – deposit and withdrawal amounts, payment method details (such as card or e-wallet references), transaction history and account balances.
• Verification documents – copies of government-issued identity documents, proof of address and, where required, source-of-funds evidence.
• Device and usage data – IP address, browser type, operating system, pages visited, session duration and in-app activity on our Android application.
• Cookies and similar technologies – we use cookies to keep you logged in, remember your preferences and analyse how our site is used. You may manage cookie preferences through your browser settings, though some features may not function correctly if cookies are disabled.

Why We Collect Your Data

We process your personal data for the following purposes:

• Running your account – to create, maintain and support your Diesel Win account and to deliver casino and sportsbook services.
• Processing payments – to handle deposits and withdrawals via your chosen payment method.
• Identity and age verification – to confirm that you are aged 18 or over and are who you say you are, as required by our operating licence.
• Anti-money-laundering and fraud prevention – to detect, investigate and prevent financial crime, cheating or misuse of our platform.
• Responsible gambling – to monitor play patterns, apply limits or restrictions, and intervene where we have concerns about problem gambling.
• Legal obligations – to comply with applicable laws, regulations and the requirements of our licensing authority.

Who We Share Your Data With

We do not sell your personal data. We share it only where necessary with:

• Payment providers – including processors supporting Visa, MasterCard, Skrill, Apple Pay, Google Pay, Revolut and cryptocurrency transactions, solely to complete financial transactions.
• Identity and verification services – third-party providers that carry out age verification, identity checks and source-of-funds screening on our behalf.
• Regulatory and law-enforcement authorities – where we are required to do so by law, court order or the direction of a competent authority.

All third parties with whom we share data are required to handle it securely and only for the purposes for which it was disclosed.

How Long We Keep Your Data

We retain your personal data for as long as your account remains active and for a further period after closure, as required by applicable law and our licensing obligations. Certain records — particularly those related to financial transactions and identity verification — must be kept for minimum periods prescribed by anti-money-laundering legislation. Once retention obligations are fulfilled, your data is securely deleted or anonymised.

Your Rights

As a player, you have the right to:

• Access – request a copy of the personal data we hold about you.
• Rectification – ask us to correct inaccurate or incomplete data.
• Erasure – request deletion of your data, subject to any legal retention duties that prevent us from doing so immediately.
• Restriction and objection – ask us to limit how we use your data or object to certain types of processing.
• Portability – receive your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, please contact our support team through the Diesel Win website. We will respond to verified requests as promptly as possible. Please note that some requests may be subject to legal limitations where retention is mandatory.

Changes to This Policy

We may update this Privacy Policy from time to time. Where changes are material, we will notify you via email or a prominent notice on the site. Continued use of Diesel Win after any update constitutes acceptance of the revised policy.